Coach Sales Associate
Coach in North Bend, WA seeks a part‑time Sales Associate to deliver luxury client experiences, drive omni‑channel sales and meet KPIs.
Overview
Coach is an American luxury fashion house known for leather goods and accessories, operating as a prominent brand within the Tapestry portfolio. The maison emphasizes craftsmanship, contemporary design, and accessible luxury while drawing on Tapestry’s global resources and commitment to inclusion and employee development.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, consistently delivering elevated, personalised client experiences in accordance with Coach’s Guide to Style and Service.
- Build and nurture client relationships through expert product knowledge, personalised styling and proactive outreach to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and tailored product recommendations; develop and execute personal sales plans.
- Sell across channels using mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert engagements to sales.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and conduct inventory tasks.
- Maintain visual merchandising standards and ensure the sales floor and stockroom are organised, well-stocked and compliant with asset-protection procedures.
- Support team performance by coaching peers, assisting in functional areas as needed and fostering a collaborative, trust-based environment.
- Participate in brand initiatives, training programmes and inclusion activities; accept feedback and adapt behaviours while maintaining professional composure.
- Perform physical tasks required by retail operations, including regular lifting of up to 25 lbs (occasionally up to 50 lbs), climbing, bending and kneeling.
Qualifications
- Minimum of 1+ years of retail sales experience; luxury retail experience strongly preferred.
- Demonstrable knowledge of fashion trends and competitive landscape; combination of relevant education and experience will be considered.
- Proficiency with POS operation and basic computer devices (iPad, laptop); comfortable using mobile POS solutions.
- Experience with clienteling, data acquisition and social selling channels; familiarity with live-stream shopping or video demos is preferred.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Strong English language proficiency.
Skills
Experience
At least 1 year of sales experience, preferably within luxury retail. Proven track record of meeting sales KPIs and executing omni‑channel selling; comfortable working in a fast‑paced, customer‑facing retail environment.
Education
No specific degree required; a combination of relevant retail/fashion education and demonstrable sales experience will be considered.
Workplace
The successful candidate will be located in North Bend, Washington, USA, with easy access to Seattle. 3 luxury roles are listed in North Bend on Cerulean, 1 posted in the last 48 hours. Across the Washington region, Cerulean lists 25 open positions — 3 listed in the past two days. Cerulean currently advertises 3.523 open roles in USA, including 167 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, client‑centric culture rooted in craftsmanship and modern design, operating within Tapestry’s broader commitment to equity and inclusion. The workplace emphasises collaboration, continuous learning and accountability while encouraging authentic personal expression.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Style Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.