Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in New York, NY. Luxury retail role offering $15.00–$24.25/hr, comprehensive benefits, and omni-channel sales opportunities.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and maintaining a professional demeanor
- Build lasting client relationships through personalized styling, product expertise, fashion advice, and tailored recommendations
- Drive sales through cross-selling, upselling, and strategic product recommendations to meet or exceed individual and team KPIs
- Utilize mobile POS, clienteling tools, and social selling platforms—including short-form video content—to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap management, inventory processing, replenishment, and visual merchandising while upholding service standards
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement while maintaining organization and cleanliness
- Foster a collaborative, trust-based team environment; encourage peer performance and support teammates across functional areas
- Participate in brand initiatives, training programs, and inclusion activities; welcome feedback and adapt behaviors accordingly
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer competency (iPad/laptop, Mobile POS), and ability to read price and release sheets
- Strong English language proficiency
- Ability to thrive in fast-paced retail environments and maintain flexible scheduling including nights, weekends, and peak seasons
- Physical capability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), with ability to climb, bend, kneel, and navigate sales floor and stockroom
- Luxury retail background, social media proficiency, and experience with live-stream shopping, video demonstrations, or clienteling platforms (preferred)
Skills
Experience
Minimum 1+ years of sales experience in retail or a related customer-facing environment, with luxury retail experience strongly preferred. Knowledge of fashion trends, competitive retail landscape, and proven ability to meet or exceed sales targets.
Education
No formal education requirement specified; a combination of relevant education and hands-on sales experience will be considered.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K) retirement plan, Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.