Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 28, 2026
About Coach
Coach is a renowned American fashion house founded in New York in 1941, celebrated for its accessible luxury leather goods, apparel, and accessories. The brand is distinguished by its commitment to timeless craftsmanship and inclusive design philosophy, guided by Creative Director Stuart Vevers. Coach operates as a maison within Tapestry, Inc., a global house of brands that champions innovation, inclusion, and diversity across its portfolio.
Coach Sales Associate, Part-time, New York (Soho) — Luxury retail role offering $15–$24.25/hr, flexible scheduling, and comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom organized, clean, and fully stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of retail sales experience (luxury retail preferred)
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems and basic computer literacy (iPad/laptop, Mobile POS)
- Familiarity with walkie-talkie use and ability to read price/release sheets
- Strong English language proficiency
- Ability to work a flexible schedule including nights, weekends, and peak trading periods
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
1+ years of sales experience in retail, preferably within the luxury sector. Demonstrated ability to exceed sales targets, build client relationships, and manage fast-paced retail environments. Preferred experience includes exposure to luxury retail settings, social media selling, live-stream shopping, video demonstrations, and clienteling platforms.
Education
High school diploma or equivalent; combination of relevant education and retail sales experience will be considered.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach cultivates an inclusive and courageous workplace where employees are empowered to be themselves. The brand emphasizes creativity, customer focus, interpersonal savvy, and a relentless drive for results, with a commitment to fostering trust-based collaboration and continuous learning across diverse teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.