Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 20, 2026
About Coach
Coach is a New York–born luxury fashion house and a member of the Tapestry family. The brand is known for modern, accessible luxury handbags, accessories and ready-to-wear produced with an emphasis on craftsmanship and contemporary design. As part of Tapestry, Coach operates within a global portfolio that emphasizes innovation, inclusivity and people-centred practices.
Coach — Part-time Sales Associate in New York (685 Fifth Ave.). Client-facing role; mobile POS; $15–$24.25/hr.
Role & Responsibilities
- Act as a front-line ambassador, delivering elevated, personalized shopping experiences in accordance with Coach style and service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business.
- Achieve individual and team sales targets by cross-selling, upselling and executing personal sales plans aligned with KPIs.
- Utilize mobile POS, clienteling tools and social selling (including short-form video and live-stream demos) to capture customer data and convert omnichannel demand.
- Process transactions efficiently (purchases, returns, exchanges, online order pickups) while complying with POS and asset-protection procedures.
- Support daily operational tasks including inventory receiving and processing, stock replenishment, visual merchandising and cash-wrap duties.
- Maintain a polished, organized sales floor and stockroom; perform physical tasks including lifting up to 50 lbs as required.
- Collaborate with teammates across functional areas, foster a trust-based environment and participate in brand training and inclusion initiatives.
- Adapt selling techniques to fluctuating footfall and business needs, maintaining composure and professional demeanour during peak periods and promotional events.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales goals and execute personal sales plans; data-driven clienteling skills preferred.
- Proficiency with POS operation and basic computer skills (iPad/laptop); experience using mobile POS devices.
- Familiarity with social selling, short-form video or live-stream shopping is a plus.
- Strong English language proficiency and proven customer-service orientation.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
Skills
Experience
Minimum of one year in retail sales; experience within luxury or premium fashion retail preferred. Demonstrated success meeting sales targets and building repeat clientele.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes inclusive, creative and customer-centric culture grounded in New York heritage and the broader Tapestry values. The workplace rewards initiative, collaboration and continuous learning, with an emphasis on diversity and equitable development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Clienteling Specialist», «Store Sales Representative», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.