Coach Sales Associate
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for premium leather goods and contemporary design. The label is part of Tapestry, a global house of luxury brands, and is recognized for its craftsmanship, accessible-luxury positioning and international retail footprint.
Coach Sales Associate in New York — deliver luxury client service and drive sales for Coach's leather goods and accessories.
Role & Responsibilities
- Deliver an elevated, client-focused experience that builds long-term relationships and loyalty.
- Achieve and exceed individual and store sales targets through proactive prospecting, clienteling and consultative selling.
- Maintain up-to-date product knowledge across leather goods, ready-to-wear and accessories to advise clients and drive conversion.
- Execute visual merchandising standards and assist with seasonal floor moves to ensure the boutique reflects brand presentation guidelines.
- Process transactions accurately using the point-of-sale system and manage returns, exchanges and client records in the CRM.
- Support inventory management, stock replenishment and loss-prevention procedures to preserve store profitability and integrity.
- Collaborate with store leadership on local marketing initiatives, events and omnichannel fulfilment activities.
Qualifications
- Proven ability to build rapport and convert traffic into sales within a retail environment.
- Strong interpersonal and communication skills with a polished, professional demeanour.
- Numerical accuracy for handling transactions and basic reporting.
- Flexible schedule availability including weekends, evenings and peak retail periods.
- High standards of personal presentation consistent with a luxury brand environment.
Skills
Experience
Typically 2+ years of retail sales experience, preferably within luxury, premium or fashion brands, with a demonstrable track record of meeting sales targets and developing repeat clientele.
Education
High school diploma or equivalent; further education in retail, fashion or business is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a design-led, client-centric culture that values craftsmanship and modern luxury. The workplace emphasizes collaboration, professional development and a commitment to delivering exceptional retail experiences across its global boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.