Coach Sales Associate
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While this position is no longer receiving submissions as of April 8, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house recognized for premium leather goods and contemporary accessories. The brand is part of Tapestry, Inc., a global luxury fashion group, and is known for craftsmanship, accessible luxury positioning, and a strong retail footprint worldwide.
Coach is hiring a Sales Associate in New York, NY. Deliver luxury retail service and drive sales for Coach's leather goods and accessories.
Role & Responsibilities
- Deliver personalized, high-touch client service that reflects luxury-brand standards and cultivates long-term client relationships.
- Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
- Maintain thorough product knowledge across leather goods, accessories and seasonal collections to advise clients effectively.
- Operate point-of-sale systems, process transactions, returns and exchanges accurately, and assist with client follow-up.
- Support visual merchandising standards, ensure merchandise is impeccably presented and participate in store floor moves and replenishment.
- Assist with inventory control, stockroom organization and loss-prevention procedures.
- Collaborate with store team to deliver seamless service, participate in team briefings and contribute to a commercially driven store environment.
Qualifications
- High school diploma or equivalent; vocational training or coursework in retail, fashion or luxury brand management is advantageous.
- Demonstrable passion for luxury fashion and strong commercial awareness.
- Excellent interpersonal and communication skills with the ability to build rapport quickly with diverse clientele.
- Reliable, punctual and able to work flexible retail hours including evenings, weekends and holidays.
Skills
Experience
Entry-level role; prior retail sales experience is preferred. Candidates with 0–2 years of sales experience—especially within luxury, fashion or premium retail environments—are well suited to the position.
Education
High school diploma or equivalent; additional coursework or certifications in retail or fashion is desirable.
Workplace
This position is based in New York, New York, USA.
Culture
Coach emphasizes craftsmanship, design-led thinking and a client-first retail culture. As part of Tapestry, the brand fosters an inclusive, collaborative environment that values professional development and experiential customer engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Store Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.