Coach Sales Associate

Location
Seniority Entry-Level
Posted ✦ Today
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Coach is hiring a Sales Associate in New York, NY. Deliver luxury retail service and drive sales for Coach's leather goods and accessories.

Overview

Coach is an American luxury fashion house recognized for premium leather goods and contemporary accessories. The brand is part of Tapestry, Inc., a global luxury fashion group, and is known for craftsmanship, accessible luxury positioning, and a strong retail footprint worldwide.

Role & Responsibilities

  • Deliver personalized, high-touch client service that reflects luxury-brand standards and cultivates long-term client relationships.
  • Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
  • Maintain thorough product knowledge across leather goods, accessories and seasonal collections to advise clients effectively.
  • Operate point-of-sale systems, process transactions, returns and exchanges accurately, and assist with client follow-up.
  • Support visual merchandising standards, ensure merchandise is impeccably presented and participate in store floor moves and replenishment.
  • Assist with inventory control, stockroom organization and loss-prevention procedures.
  • Collaborate with store team to deliver seamless service, participate in team briefings and contribute to a commercially driven store environment.

Qualifications

  • High school diploma or equivalent; vocational training or coursework in retail, fashion or luxury brand management is advantageous.
  • Demonstrable passion for luxury fashion and strong commercial awareness.
  • Excellent interpersonal and communication skills with the ability to build rapport quickly with diverse clientele.
  • Reliable, punctual and able to work flexible retail hours including evenings, weekends and holidays.

Skills

Clienteling and relationship management Consultative selling techniques Point-of-sale (POS) systems Visual merchandising and product presentation Inventory management and loss-prevention procedures Effective verbal communication and active listening

Experience

Entry-level role; prior retail sales experience is preferred. Candidates with 0–2 years of sales experience—especially within luxury, fashion or premium retail environments—are well suited to the position.

Education

High school diploma or equivalent; additional coursework or certifications in retail or fashion is desirable.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach emphasizes craftsmanship, design-led thinking and a client-first retail culture. As part of Tapestry, the brand fosters an inclusive, collaborative environment that values professional development and experiential customer engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.