Coach Sales Associate
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While this position is no longer receiving submissions as of April 8, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods and contemporary accessories. As part of the Tapestry group, the brand blends artisanal craftsmanship with modern design and operates global retail, wholesale and e-commerce channels. Coach positions itself as a progressive employer that invests in retail talent and customer-focused service.
Coach Sales Associate III in New York — deliver luxury client service and drive sales for Coach's retail team in Manhattan.
Role & Responsibilities
- Deliver exceptional, personalised client service to build long-term relationships and drive repeat business.
- Proactively manage a client portfolio through clienteling activities, follow-ups and appointment management.
- Achieve and exceed individual and store sales targets through consultative selling and effective merchandising.
- Execute visual merchandising standards and maintain an elevated presentation of product and displays.
- Process transactions accurately, handle cash and card operations and reconcile till balances at shift close.
- Support inventory control, receiving, stock replenishment and loss-prevention procedures.
- Participate in store events, product launches and in-store promotions to maximise customer engagement.
- Maintain up-to-date product knowledge and communicate brand heritage and craftsmanship to clients.
Qualifications
- Proven track record of retail sales success, preferably within luxury or premium fashion.
- Excellent interpersonal and communication skills with a client-first attitude.
- Strong organisational skills and attention to detail in merchandising and store presentation.
- Flexible availability including weekends, evenings and seasonal peaks.
- Legal authorization to work in the United States.
Skills
Experience
Minimum of two years’ experience in retail sales, ideally within luxury, designer or premium-brand environments, with demonstrable success meeting sales targets and managing client relationships.
Education
High school diploma or equivalent; vocational training in retail, fashion or customer service preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Coach combines a heritage of leather craftsmanship with contemporary, inclusive retail culture. The brand emphasises personal development for retail staff, a client-centric approach and collaborative teamwork across stores and corporate teams under the Tapestry umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Luxury Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.