Coach Sales Associate
Coach is hiring a Sales Associate in New York, NY — deliver luxury client service and drive sales in a Coach boutique.
Overview
Coach is a leading American house renowned for its leather goods, accessories and contemporary luxury ready-to-wear. As part of the Tapestry group, the brand operates a global retail network and emphasizes craftsmanship, design-driven product and elevated client experiences across its boutiques.
Role & Responsibilities
- Deliver exceptional, personalised service to clients through active listening, product knowledge and clienteling to build long-term relationships and repeat business.
- Achieve individual and store sales targets and KPIs through proactive selling, suggestive selling and follow-up.
- Operate point-of-sale systems, process transactions accurately and manage cash handling procedures.
- Maintain boutique presentation to brand visual merchandising standards, including window displays, floor sets and merchandise replenishment.
- Support inventory control activities including receiving, stockroom organization and cycle counts.
- Adhere to loss-prevention, brand compliance and operational procedures.
- Collaborate with store colleagues and management to execute promotions, events and client outreach initiatives.
Qualifications
- High school diploma or equivalent required.
- Professional, polished appearance and strong interpersonal skills.
- Availability to work flexible retail hours including evenings, weekends and holidays.
- Right to work in the country of employment.
- Customer-focused mindset with an aptitude for relationship-building and sales.
Skills
Experience
Entry-level position; previous retail or luxury boutique sales experience preferred. Experience in clienteling, meeting sales targets and working within KPI-driven environments is advantageous.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
Coach cultivates a design-forward, client-centric retail culture that values craftsmanship, collaboration and professional development. Teams operate in a fast-paced, performance-oriented environment where attention to detail and elevated service define success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.