- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods, accessories and ready-to-wear, operating globally under the Tapestry, Inc. umbrella. The brand emphasizes craftsmanship, contemporary design and a heritage-driven aesthetic while maintaining a retail network of flagship stores and boutiques in major markets.
Coach seeks a Sales Associate to serve as a front-line brand ambassador at its Taichung retail location, delivering elevated, personalized shopping experiences while meeting individual and store sales targets. The role combines luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue through styling expertise, client relationship-building, and proficiency with POS and clienteling platforms.
Role & Responsibilities
- Represent Coach as a brand ambassador, maintaining adherence to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, comprehensive product expertise, and fashion advice tailored to individual preferences
- Drive sales through targeted cross-selling, upselling, and customized product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat business
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute strategic follow-up to close sales
- Maintain high energy on the sales floor while managing multiple customer interactions simultaneously
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service excellence
- Maintain sales floor and stockroom organization and cleanliness; ensure compliance with retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently across purchases, returns, exchanges, and online order pickups
- Support inventory cycles including shipment receipt, shelf stocking, and product movement management
- Assist teammates across functional areas as required and foster a collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Demonstrate adaptability and maintain composure in high-pressure retail situations
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of current fashion trends and competitive landscape
- Proven proficiency with POS systems and basic computer competency including iPad, laptop, and mobile POS platforms
- Ability to perform essential physical functions including regular lifting of 25 lbs (up to 50 lbs occasionally), climbing, bending, kneeling, and navigating sales floor and stockroom environments
- Strong English language proficiency
- Experience with clienteling platforms, data acquisition methodologies, social media engagement, and omni-channel retail operations (preferred)
- Experience with live-stream shopping, short-form video content creation, or video product demonstrations (preferred)
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of relevant education and professional experience will be considered.
Education
No specific educational requirement stated; combination of experience and education will be evaluated.
Workplace
This position is based in Taichung, Taichung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a client-centric retail culture rooted in craftsmanship, contemporary design and commercial drive. As part of the Tapestry group, the brand balances a heritage ethos with a dynamic, team-oriented retail environment that values development and high standards of customer service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.