Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury accessories and lifestyle brand known for leathercraft and contemporary design. The label operates within Tapestry, Inc., a parent group that houses several heritage fashion brands. As an employer, Coach emphasizes craftsmanship, elevated client service and global retail expansion across flagship stores and wholesale partners.
Coach — Sales Associate in New York, NY. Deliver luxury client service, achieve sales targets and uphold brand visual standards.
Role & Responsibilities
- Deliver exceptional, personalized service to a discerning luxury clientele, cultivating long-term relationships through proactive clienteling.
- Achieve and exceed individual and store sales targets through consultative selling and strategic upselling.
- Manage point-of-sale transactions, returns and gift services accurately while adhering to cash handling and loss-prevention procedures.
- Execute visual merchandising standards and floor moves to maintain brand presentation and seasonal directives.
- Support inventory control, stock replenishment and receiving activities to ensure product availability and presentation.
- Participate in product training, store meetings and brand initiatives to deepen product knowledge and sales effectiveness.
- Contribute to a collaborative team environment and assist with opening/closing and store operational duties as required.
Qualifications
- Polished professional presentation and excellent interpersonal skills tailored to luxury retail clients.
- Proven ability to meet sales targets and convert foot traffic into revenue.
- Strong numeracy and accuracy in handling transactions and reconciliations.
- Flexible availability including evenings, weekends and holidays as required by store operations.
- Ability to work standing shifts on the sales floor and to assist with light stockroom duties.
Skills
Experience
Typically 1–3 years of retail sales experience, preferably within luxury or premium brands; demonstrated track record of meeting or exceeding sales targets is highly desirable.
Education
High school diploma or equivalent; vocational training in retail, fashion or hospitality is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a design-led, client-centric retail culture that values craftsmanship, inclusivity and professional development. Teams operate in a fast-paced, collaborative environment where coaching, brand education and performance are emphasized to deliver exceptional client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Boutique Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.