Coach Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Coach Sales Associate in New York, NY — deliver luxury client service and drive sales for Coach's leather goods and accessories.

Overview

Coach is an American luxury house renowned for leather goods and accessories. The brand is part of Tapestry, Inc., a global house of modern luxury fashion brands. Coach emphasizes craftsmanship, accessible luxury and a global retail footprint across flagship stores, department stores and digital channels.

Role & Responsibilities

  • Deliver exceptional, client-focused service to cultivate long-term relationships and drive repeat business.
  • Achieve sales targets through consultative selling, cross-selling and personalised clienteling.
  • Maintain immaculate visual merchandising and presentation standards in accordance with brand directives.
  • Manage transactions accurately, including cash handling, POS operation and returns processing.
  • Support inventory control activities: receiving, stock replenishment, cycle counts and loss-prevention measures.
  • Contribute to store operations: opening/closing procedures, team communication and compliance with corporate policies.

Qualifications

  • Demonstrable passion for luxury fashion and strong commercial orientation.
  • Exceptional interpersonal skills with an aptitude for building rapport across diverse clientele.
  • Availability to work flexible retail hours including evenings, weekends and peak holiday periods.
  • Right to work in the United States and ability to travel to regional stores as required.

Skills

Clienteling Luxury retail sales Visual merchandising Cash handling and POS transactions Inventory control Loss-prevention awareness Product knowledge of leather goods and accessories

Experience

Preferably 1–3 years of retail sales experience, ideally within luxury or premium fashion; proven track record of meeting or exceeding sales targets is an asset.

Education

High school diploma or equivalent; vocational training in retail or fashion is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach fosters a client-centric, design-led culture grounded in craftsmanship and modern luxury. The workplace emphasizes collaboration, professional development and a focus on elevated retail experiences across global markets.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.