Coach Sales Associate
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, handbags and accessories. The brand is part of Tapestry, Inc., a global house of modern luxury fashion brands, and is known for combining contemporary design with craftsmanship and accessible luxury retail experiences.
Coach — Sales Associate in New York. Drive boutique sales, deliver personalised client service and uphold Coach's luxury standards.
Role & Responsibilities
- Deliver an exceptional, personalized client experience through proactive clienteling and follow-up to build long-term relationships and maximize lifetime value.
- Achieve and exceed individual and store sales targets and KPIs through expert product knowledge and persuasive selling techniques.
- Maintain boutique standards including visual merchandising, window displays and stock presentation to uphold brand image.
- Operate the point-of-sale system, handle transactions and returns accurately, and support inventory management and stockroom organisation.
- Support loss-prevention procedures, store opening/closing routines and daily operational tasks to ensure smooth boutique functioning.
- Collaborate with the store team and management to execute promotions, events and local marketing initiatives.
Qualifications
- Proven retail sales experience, preferably 2+ years in luxury or premium fashion.
- Demonstrable track record of meeting or exceeding sales targets and KPIs.
- Excellent verbal communication and interpersonal skills with a polished, client-facing manner.
- Availability to work a flexible schedule including evenings, weekends and holidays.
- Right to work in the country of employment.
Skills
Experience
At least two years of retail sales experience with a preference for candidates with prior experience in luxury or premium fashion boutiques and proven success against sales targets.
Education
High school diploma or equivalent; vocational training in retail, fashion or luxury brand management is advantageous but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a client-focused, design-led retail culture that values craftsmanship, creativity and inclusivity. The workplace emphasizes training and professional development for frontline retail talent, with collaborative teams committed to delivering an elevated boutique experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Client Advisor», «Luxury Retail Specialist», «Boutique Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.