Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods, handbags and accessories. As part of Tapestry, Inc., Coach operates a global retail network of flagship stores and boutiques and is known for craftsmanship, contemporary design and a strong retail focus, offering structured training and career progression within the luxury retail ecosystem.
Coach seeks a Sales Associate in New York, NY — join a luxury leather-goods boutique to drive sales and cultivate client relationships.
Role & Responsibilities
- Deliver exceptional client service and develop long-term client relationships through proactive clienteling and follow-up
- Achieve individual and store sales targets and contribute to KPIs through consultative selling
- Maintain deep product knowledge across leather goods, accessories and seasonal collections to advise clients accurately
- Execute point-of-sale transactions, returns and exchanges accurately and securely
- Implement visual merchandising standards, maintain floor sets and ensure boutique presentation aligns with brand guidelines
- Support inventory control: receive shipments, replenish stock, perform regular counts and assist with loss-prevention procedures
- Participate in in-store events, trunk shows and local marketing initiatives to drive traffic and conversion
- Uphold brand standards for customer experience, store operations and compliance with company policies
Qualifications
- Demonstrated client-facing retail experience with a strong service orientation
- Proven ability to meet or exceed sales targets in a retail environment
- Flexible availability, including evenings, weekends and peak seasonal periods
- Excellent interpersonal, verbal communication and presentation skills
- Attention to detail, reliability and strong organisational abilities
- Legal right to work in the United States
Skills
Experience
Preferably 1+ year of direct retail sales experience, ideally within luxury fashion, leather goods or premium lifestyle brands, with a track record of meeting sales targets and practising clienteling.
Education
High school diploma or equivalent; vocational training in retail, fashion or hospitality is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach combines American heritage craftsmanship with contemporary luxury, fostering collaborative retail teams focused on elevated client experiences. The brand emphasises professional development, visual excellence and cross-functional mobility within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Boutique Sales Associate», «Luxury Sales Representative», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.