Coach Sales Associate
Coach – New York, NY: Sales Associate role in a boutique setting delivering luxury client service and achieving sales targets.
Overview
Coach is a New York–based modern luxury house renowned for leather goods, handbags and accessories. Operating as part of Tapestry, Inc., the brand combines American heritage craftsmanship with contemporary design and maintains a global retail network and wholesale presence.
Role & Responsibilities
- Deliver exceptional, personalized client service and build long-term client relationships through proactive outreach and clienteling.
- Achieve and exceed individual and store sales targets through consultative selling and product expertise.
- Maintain brand standards for visual merchandising, store presentation and product presentation.
- Operate point-of-sale systems, process transactions, returns and exchanges accurately, and handle cash and card procedures.
- Support inventory management activities including receiving, replenishment, stock counts and loss-prevention protocols.
- Collaborate with store colleagues and management to execute promotions, events and client experiences.
Qualifications
- Demonstrated interpersonal and communication skills with a polished, client-facing manner.
- Proven ability to sell consultatively and close transactions in a retail environment.
- Attention to detail and strong organisational skills for merchandising and stock management.
- Flexible availability including evenings, weekends and peak retail periods; ability to work a retail schedule.
- Legal authorization to work in the United States.
Skills
Experience
Entry-level role; 0–2 years of retail or luxury sales experience preferred, with demonstrated success in customer service and meeting sales targets.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or sales is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Coach fosters a collaborative, client-centric retail culture that values craftsmanship, design and elevated service. Employees are encouraged to develop product expertise and deliver memorable luxury-brand experiences in a fast-paced boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.