Coach Sales Associate
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While this position is no longer receiving submissions as of April 24, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a leading American luxury leather-goods brand and part of Tapestry Inc., known for its craftsmanship, modern design, and global retail footprint. The brand operates a network of flagship stores and boutiques and emphasizes elevated client service, product expertise, and opportunities for professional development within a global luxury conglomerate.
Coach Sales Associate III in New York, NY — client-focused luxury retail role delivering premium service and achieving sales targets.
Role & Responsibilities
- Deliver exceptional, personalised client service to build long-term relationships and drive repeat business.
- Proactively achieve and exceed individual and store sales targets through consultative selling and clienteling.
- Maintain comprehensive product knowledge across collections and advise clients on product features, materials, and care.
- Operate point-of-sale (POS) and CRM systems to process transactions, manage client profiles, and follow up on leads.
- Execute visual merchandising standards and ensure the boutique presentation reflects brand guidelines.
- Manage stock replenishment, receive and process deliveries, perform inventory counts, and assist with loss-prevention procedures.
- Support store operations including opening/closing duties, staff collaboration, and ad-hoc floor management tasks.
Qualifications
- Proven customer-facing retail experience, preferably in luxury or premium fashion; typically 2+ years.
- Outstanding interpersonal and communication skills with a polished, client-centric demeanour.
- Demonstrated ability to meet sales targets, handle objections, and close high-value transactions.
- Flexibility to work retail hours including evenings, weekends and peak seasonal periods.
- Right to work in the hiring country and ability to travel locally as required.
Skills
Experience
Minimum two years of retail or customer-facing sales experience; prior experience in luxury fashion or accessories strongly preferred.
Education
High school diploma or equivalent; tertiary education in business, fashion, or a related discipline is advantageous but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a collaborative, client‑obsessed retail culture rooted in craftsmanship and modern American luxury. The workplace rewards high performers with coaching, internal mobility and opportunities to develop product and clienteling expertise within the Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Retail Sales Specialist», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.