Coach Sales Associate

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Location
New YorkNew YorkUSA
Seniority
Mid-Level
Posted
Apr 1, 2026

About Coach

Coach is a leading American luxury fashion brand specializing in leather goods, accessories and ready-to-wear. As part of Tapestry, the brand combines artisanal craft with modern design and operates a global retail network that emphasizes elevated client service, product excellence and career development for retail talent.

Coach Sales Associate in New York: join Coach in New York as a Sales Associate delivering luxury client service and driving retail sales.

Role & Responsibilities

  • Deliver an exceptional, personalized client experience through proactive clienteling and one-to-one service to cultivate loyalty and drive repeat business.
  • Achieve and exceed individual and store sales targets through consultative selling and effective use of product knowledge.
  • Operate point-of-sale (POS) systems, process transactions accurately and manage daily cash and reconciliation procedures.
  • Execute visual merchandising standards, maintain floor sets and ensure the store environment reflects brand presentation guidelines.
  • Support inventory management activities including stock replenishment, receiving, cycle counts and loss-prevention procedures.
  • Participate in store events, trunk shows and VIP appointments to grow the client book and enhance the brand presence.

Qualifications

  • Proven ability to deliver high-level client service in a luxury or premium retail environment.
  • Excellent interpersonal and communication skills with a client-focused mindset.
  • Flexible availability including evenings, weekends and peak seasonal periods.
  • Right to work in the hiring country and ability to meet any local hiring requirements.

Skills

Clienteling Visual merchandising POS operation Cash handling Inventory management Retail KPI-driven selling Upselling and cross-selling techniques

Experience

Typically 2+ years of experience in luxury or premium retail sales, demonstrating consistent achievement of sales targets and strong client relationship management.

Education

High school diploma or equivalent; post-secondary coursework in fashion, retail or business is preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Coach cultivates a creative, client-centric workplace rooted in craftsmanship and modern luxury. As part of Tapestry, the brand emphasizes professional development, collaborative teams and a retail culture that rewards service excellence and commercial performance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Senior Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.