Coach Sales Associate
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised American luxury accessories brand known for its leather goods and contemporary ready-to-wear. As part of the Tapestry group, the brand combines artisanal craftsmanship with modern design and operates an extensive international retail network, offering career paths across boutique and corporate functions.
Coach Sales Associate in New York — client-focused retail role with Coach in New York, NY. Apply for Sales Associate at Coach.
Role & Responsibilities
- Deliver an exceptional, personalised client experience that reflects brand standards and fosters long-term relationships.
- Achieve and exceed individual sales targets through proactive clienteling, outreach and in-store conversion.
- Maintain deep product knowledge and communicate features, craftsmanship and brand heritage to clients.
- Execute visual merchandising directives and ensure the sales floor and backstock are presentation-ready at all times.
- Process transactions accurately using the store POS, manage returns/exchanges, and uphold cash-handling procedures.
- Support inventory management activities including receiving, cycle counts and loss prevention initiatives.
- Collaborate with store leadership on promotional events, private appointments and local marketing initiatives.
Qualifications
- Minimum 2 years' experience in luxury, premium or specialty retail sales, with demonstrable sales performance.
- Proven clienteling ability and aptitude for building repeat business and long-term client relationships.
- Exceptional verbal communication and interpersonal skills; polished presentation appropriate for a luxury environment.
- Flexibility to work retail hours including evenings, weekends and peak seasonal periods.
- High school diploma or equivalent; post-secondary study in fashion, business or a related field preferred.
Skills
Experience
Typically requires at least 2 years of frontline sales experience within luxury, premium or specialty retail with a consistent record of meeting sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational or tertiary education in retail, fashion, or business is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a client-centric, design-led culture that values craftsmanship and attention to detail. The retail environment emphasises teamwork, professional development and progression opportunities within a global luxury network under the Tapestry umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Specialist», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.