Coach Sales Associate
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While this position is no longer receiving submissions as of April 8, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury leather‑goods and accessories brand operating as part of Tapestry, Inc. The brand is recognised for its craftsmanship, modern American sensibility and a strong retail footprint across flagship boutiques and department stores worldwide. As an employer, Coach emphasises client service excellence, retail professionalism and talent development within a fashion and lifestyle context.
Coach Sales Associate in New York, NY — entry‑level retail role focused on luxury client service and in‑store sales.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long‑term relationships through proactive clienteling and follow‑up.
- Drive and exceed individual and store sales targets through consultative selling and product expertise.
- Execute visual merchandising standards and maintain elevated store presentation consistent with brand directives.
- Operate point‑of‑sale systems accurately, process transactions, returns and exchanges, and maintain cash handling integrity.
- Support inventory management: receive, stock, cycle count and report variances; assist with loss‑prevention procedures.
- Participate in store routines including opening/closing, staff briefings, and team sales initiatives.
- Contribute to CRM activities and in‑store marketing events to maximise client acquisition and retention.
Qualifications
- Professional, well‑groomed presentation with polished verbal communication skills.
- Ability to deliver personalised client experiences and demonstrate product knowledge across leather goods and accessories.
- Flexible schedule with availability for evenings, weekends and peak seasonal periods.
- Authorization to work in the United States (or local jurisdiction) without sponsorship.
- Reliable numeracy and experience handling cash or electronic transactions.
Skills
Experience
Entry‑level: typically 0–2 years of retail sales experience; prior experience in premium or luxury fashion retail is advantageous.
Education
High school diploma or equivalent; post‑secondary study in retail, fashion or business is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a client‑centric, team‑oriented retail culture that balances commercial rigour with creative expression. The environment prizes attention to detail, mentorship and the development of selling and product expertise within a heritage leather‑goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Store Sales Consultant», «Luxury Sales Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.