Coach Sales Associate
Coach Sales Associate in New York, NY — entry‑level retail role focused on luxury client service and in‑store sales.
Overview
Coach is a global luxury leather‑goods and accessories brand operating as part of Tapestry, Inc. The brand is recognised for its craftsmanship, modern American sensibility and a strong retail footprint across flagship boutiques and department stores worldwide. As an employer, Coach emphasises client service excellence, retail professionalism and talent development within a fashion and lifestyle context.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long‑term relationships through proactive clienteling and follow‑up.
- Drive and exceed individual and store sales targets through consultative selling and product expertise.
- Execute visual merchandising standards and maintain elevated store presentation consistent with brand directives.
- Operate point‑of‑sale systems accurately, process transactions, returns and exchanges, and maintain cash handling integrity.
- Support inventory management: receive, stock, cycle count and report variances; assist with loss‑prevention procedures.
- Participate in store routines including opening/closing, staff briefings, and team sales initiatives.
- Contribute to CRM activities and in‑store marketing events to maximise client acquisition and retention.
Qualifications
- Professional, well‑groomed presentation with polished verbal communication skills.
- Ability to deliver personalised client experiences and demonstrate product knowledge across leather goods and accessories.
- Flexible schedule with availability for evenings, weekends and peak seasonal periods.
- Authorization to work in the United States (or local jurisdiction) without sponsorship.
- Reliable numeracy and experience handling cash or electronic transactions.
Skills
Experience
Entry‑level: typically 0–2 years of retail sales experience; prior experience in premium or luxury fashion retail is advantageous.
Education
High school diploma or equivalent; post‑secondary study in retail, fashion or business is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach fosters a client‑centric, team‑oriented retail culture that balances commercial rigour with creative expression. The environment prizes attention to detail, mentorship and the development of selling and product expertise within a heritage leather‑goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.