- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a premium American leather‑goods and accessories house known for modern luxury and craftsmanship. As a member of the Tapestry, Inc. family, the label operates global boutiques and flagship stores, emphasizing elevated client service, product excellence and a contemporary approach to heritage design.
Coach seeks a Sales Associate to serve as a brand ambassador in its Taichung retail location. The role requires delivering personalized, elevated customer service; building client relationships through styling expertise and product knowledge; and driving sales through cross-selling and omni-channel engagement. The Sales Associate will manage daily store operations, utilize mobile POS and clienteling tools, and work flexible retail hours including weekends and peak seasons.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers, and adapt selling techniques to meet business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Keep the sales floor and stockroom clean, organized, and well-stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitive landscape
- Experience with point-of-sale (POS) systems and basic computer proficiency (iPad, laptop, mobile POS)
- Ability to read price sheets and product release information
- Strong English language proficiency
- Ability to work at a fast pace and perform physical duties including lifting up to 25 lb regularly and up to 50 lb occasionally
- Ability to climb, bend, kneel, and navigate the sales floor and stockroom
- Flexibility to work nights, weekends, peak seasons, and public holidays as required
Skills
Experience
Minimum 1 or more years of professional sales experience, with preference given to candidates with luxury retail background. A combination of relevant education and equivalent professional experience will be considered.
Education
High school diploma or equivalent; additional retail or fashion education preferred but not required.
Workplace
This position is based in Taichung, Taichung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a refined, client‑centric retail culture that balances heritage craftsmanship with contemporary design. The brand values polished service, team collaboration and ongoing development within a global luxury retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.