Coach Sales Associate

Location
Seniority Entry-Level
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Coach Sales Associate in New York — boutique retail role delivering luxury client service, driving sales and clienteling.

Overview

Coach is an American luxury leather‑goods and accessories house that operates a global network of boutiques and wholesale partners. The brand is part of the Tapestry group and is recognised for its craftsmanship, contemporary design and accessible-luxury positioning across handbags, small leather goods and ready-to-wear.

Role & Responsibilities

  • Deliver exceptional, personalized client service and build long‑term relationships through proactive clienteling and follow‑up.
  • Achieve and exceed individual and store sales targets while adhering to brand standards and KPI expectations.
  • Execute visual merchandising and maintain boutique presentation to prescribed brand guidelines.
  • Process transactions accurately using the store Point of Sale (POS) system and perform daily cash handling procedures.
  • Support inventory management activities including receiving, stock rotation, replenishment and cycle counts.
  • Contribute to loss‑prevention, store housekeeping and smooth day‑to‑day boutique operations.
  • Keep current on product knowledge, seasonal collections and promotions to advise clients authoritatively.

Qualifications

  • Strong interpersonal and communication skills with a client‑first mindset.
  • Sales‑oriented, target driven with a demonstrable record of meeting or exceeding goals (preferred).
  • Ability to execute visual merchandising and maintain brand presentation standards.
  • Comfortable using retail POS systems and handling cash accurately.
  • Availability to work a flexible retail schedule including evenings, weekends and peak holiday periods.

Skills

Clienteling Visual merchandising Point of Sale (POS) systems Inventory management Cash handling

Experience

Typically 1+ year of retail experience, preferably within luxury or premium lifestyle brands. Demonstrable experience in clienteling, meeting sales targets and working in high‑volume boutique environments is preferred.

Education

High school diploma or equivalent; tertiary coursework in retail, hospitality, fashion or related fields is advantageous but not required.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach fosters a client‑centric, design‑led retail culture that values craftsmanship and product knowledge. Teams are collaborative and performance‑oriented, with a focus on delivering refined service and developing sales and leadership capabilities within an international luxury brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.