- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods, accessories and ready-to-wear collections. As part of the Tapestry group, Coach combines modern design with artisanal craftsmanship and operates a global retail network and flagship boutiques in major capitals.
Coach seeks a Sales Associate to serve as a brand ambassador in a luxury retail environment in Kaohsiung. The role combines personalized client service, omni-channel selling, and store operations, requiring expertise in product knowledge, mobile POS systems, and clienteling platforms to drive sales performance and build lasting customer relationships.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment; encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
Qualifications
- 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitor landscape
- Proficiency with POS systems, basic computer skills (iPad/laptop, mobile POS)
- Ability to lift 25 lb regularly and up to 50 lb occasionally; physical capability to climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Ability to work flexible schedules including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience, preferably in luxury retail or fashion environments. A combination of education and relevant retail experience will be considered.
Education
High school diploma or equivalent; further education in fashion, business, or retail is a plus.
Workplace
This position is based in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach emphasizes design-led craftsmanship and a client-first retail ethos. The brand fosters an inclusive, performance-oriented retail environment that values personal development, product expertise and collaborative teamwork across boutiques and regional teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.