Coach Sales Associate
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- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for its craftsmanship in leather goods and contemporary design. As part of Tapestry, Inc., Coach operates a global retail network and wholesale channels, combining heritage craftsmanship with modern market sensibilities to serve discerning, design-conscious clientele.
Coach Sales Associate in New York, NY — Coach seeks a Sales Associate to deliver luxury client service and meet retail sales targets.
Role & Responsibilities
- Deliver exceptional, personalized client service and cultivate long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets, conversion and average transaction value KPIs.
- Execute luxury visual merchandising standards and maintain a refined, sales-ready presentation on the sales floor.
- Operate point-of-sale systems, process transactions accurately and ensure proper cash handling and reconciliation.
- Manage stockroom activities including receiving, replenishment and inventory accuracy; support cycle counts and loss-prevention procedures.
- Act as a product expert: communicate brand heritage, materials and product care guidance to clients.
- Support store leadership with onboarding and mentoring of junior staff and contribute to team-driven initiatives and events.
Qualifications
- Demonstrable experience in premium or luxury retail sales; typically 2+ years in client-facing roles.
- Proven track record of meeting sales objectives and delivering high-quality client service.
- Strong interpersonal skills with the ability to build rapport with a discerning clientele.
- Professional presentation and an appreciation for luxury brand standards and visual merchandising.
- Availability to work retail hours, including evenings, weekends and peak shopping periods.
Skills
Experience
Minimum of two years' experience in luxury or premium retail sales with measurable commercial results and established client development skills.
Education
High school diploma or equivalent required; tertiary education in business, retail or fashion preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Coach blends heritage craftsmanship with contemporary design in a global, hospitality-driven retail environment. The brand emphasizes client-centric service, team collaboration and professional development within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Retail Sales Consultant», «Senior Sales Advisor», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.