Coach Sales Associate
Coach Sales Associate (temporary) in New York, NY — retail role delivering client service and merchandising in a Coach boutique.
Overview
Coach is an American luxury accessories and lifestyle house known for its leather goods and contemporary ready-to-wear. The brand operates within the Tapestry group and emphasizes craftsmanship, accessible luxury and global retail expansion. As an employer, Coach typically combines heritage product focus with modern retail practices and opportunities for professional development across store and corporate functions.
Role & Responsibilities
- Deliver high-calibre, personalized customer service and build lasting client relationships through proactive clienteling and follow-up.
- Achieve individual and store sales targets by recommending products, presenting merchandise, and closing transactions.
- Operate the point-of-sale (POS) system accurately, process payments, returns and exchanges, and handle cash responsibly.
- Maintain visual merchandising standards: ensure merchandise presentation, store cleanliness and on-floor replenishment align with brand guidelines.
- Support stockroom operations including receiving, tagging, inventory counts and loss-prevention procedures.
- Participate in store meetings, trainings and promotional activities; adapt to changing priorities during campaigns or seasonal peaks.
Qualifications
- Exceptional interpersonal and communication skills with a customer-focused attitude.
- Flexible availability, including evenings, weekends and holiday periods; able to work a temporary schedule as required.
- Reliability, attention to detail, and ability to perform standing and on-floor duties for extended periods.
- Basic numeracy and cash-handling competence; trustworthy with transactional responsibilities.
- Right to work in the country of employment and, where applicable, must meet minimum age requirements for retail employment.
Skills
Experience
Previous retail or luxury sales experience is preferred but not mandatory; seasonal or temporary selling experience is advantageous.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach blends a heritage craft sensibility with a modern retail mindset, fostering a collaborative and client-centric workplace. As part of the Tapestry portfolio, the brand emphasizes employee development, diversity and internal mobility across retail and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.