Coach Sales Associate

Location
Seniority Junior
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Coach Sales Associate II in New York — deliver personalized service and drive sales for luxury leather goods at Coach boutique.

Overview

Coach is an American luxury leather-goods and accessories house known for modern craftsmanship and elevated ready-to-wear. The brand operates within Tapestry, Inc., a global house of fashion brands, and maintains a retail network of flagship stores and boutiques focused on premium client experiences.

Role & Responsibilities

  • Deliver exceptional, personalized service to luxury clientele through proactive clienteling and relationship building.
  • Achieve and exceed individual and store sales targets through consultative selling and product expertise.
  • Maintain in-store standards including visual merchandising, housekeeping, and presentation of product displays.
  • Execute POS transactions, handle cash and returns accurately, and follow loss-prevention procedures.
  • Support stockroom operations: receive, tag and replenish merchandise; conduct inventory counts and assist with replenishment.
  • Participate in store events, product launches and promotional activities to drive traffic and conversion.
  • Provide detailed product knowledge—materials, construction and care advice—for leather goods and accessories.

Qualifications

  • High school diploma or equivalent; further education in fashion or retail is an asset.
  • Minimum 1 year of retail sales experience, preferably within luxury or premium brands.
  • Demonstrated ability to meet sales targets and practise disciplined client follow-up.
  • Flexible availability including evenings, weekends and holiday periods.
  • Excellent verbal communication, presentation skills and a polished professional demeanor.

Skills

Clienteling Visual merchandising Cash handling Point-of-sale (POS) systems Inventory management Loss prevention awareness Product knowledge (leather goods and accessories) Customer relationship management (CRM) fundamentals

Experience

Preferably 1+ year of frontline retail experience in a luxury or premium fashion environment with a track record of meeting sales objectives and performing client follow-up.

Education

High school diploma or equivalent; vocational training or diploma in fashion/retail is advantageous.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Coach fosters a client-centric, design-focused retail culture where product expertise and polished service are paramount. The workplace emphasizes professional development, collaboration across store teams, and adherence to elevated brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.