Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, handbags, accessories and contemporary ready-to-wear. The brand operates a global network of retail boutiques and is part of Tapestry, Inc., a multi-brand house that emphasizes craftsmanship, branded retail experiences and career progression within a luxury retail environment.
Coach in New York, NY is hiring a Sales Associate to deliver luxury in-store client experiences and drive retail performance.
Role & Responsibilities
- Deliver exceptional, personalized client service through proactive clienteling and relationship building to drive store sales and lifetime value.
- Achieve individual and store sales targets through consultative selling, product knowledge and strategic upselling.
- Operate the point-of-sale system accurately, process transactions, returns and exchanges while maintaining cash-handling procedures.
- Maintain elevated visual merchandising and presentation standards; execute floor moves, replenishment and store resets.
- Support inventory management activities including receiving, stock organization, cycle counts and shrinkage prevention.
- Uphold store policies on loss prevention, security and compliance while contributing to a safe, welcoming retail environment.
Qualifications
- Demonstrated customer-service orientation with strong verbal communication and interpersonal skills.
- Sales-driven mindset with a focus on achieving targets and delivering measurable results.
- Flexible availability including evenings, weekends and holidays; ability to work a variable retail schedule.
- Ability to stand for extended periods and perform light physical tasks related to merchandising and stock handling.
- Authorized to work in the country of employment and able to pass standard background or reference checks.
Skills
Experience
Entry-level role; candidates with prior retail or luxury sales experience are preferred. Typically 0–2 years of customer-facing retail experience, with demonstrable achievement of sales goals considered an advantage.
Education
High school diploma or equivalent; tertiary education or retail-specific training is advantageous but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a client-centric, fast-paced retail culture grounded in attention to craftsmanship and brand heritage. The workplace emphasizes professional development, collaborative team dynamics and opportunities for advancement within the broader Tapestry organization.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Consultant», «Luxury Sales Associate», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.