- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a New York–based luxury fashion house within the Tapestry portfolio, recognized for premium leather goods, handbags and accessories. The brand operates a global retail network and emphasizes craftsmanship, contemporary design and elevated client experiences. As an employer, Coach offers roles rooted in retail excellence, brand storytelling and opportunities to grow within a global luxury group.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its Tainan retail location. The role combines luxury retail service, omni-channel selling, and operational excellence to deliver personalized shopping experiences, build lasting client relationships, and drive sales through product expertise and tailored recommendations. The position requires proficiency with mobile POS, clienteling tools, and social selling platforms, along with commitment to maintaining elevated service standards and store operations.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer skills (iPad/laptop, Mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Ability to work at a fast pace, lift 25 pounds regularly and up to 50 pounds occasionally, and maneuver sales floor and stockroom environments
- Strong English language proficiency
- Luxury retail background, social media proficiency, experience with live-stream shopping or video demonstrations, and clienteling and data acquisition skills (preferred)
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. A combination of education and experience will be considered.
Education
No specific educational qualification stated; a combination of education and experience will be considered.
Workplace
The successful candidate will be located in Tainan, Tainan, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a client-centric, design-led retail culture that values craftsmanship and storytelling. Employees operate in collaborative boutique teams where commercial discipline and elevated customer service are balanced with opportunities for professional development across the global Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.