Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a global modern luxury house known for its leather handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand combines American heritage with contemporary design, operating a worldwide network of boutiques and wholesale partners and placing a premium on craftsmanship, design integrity and customer experience.
Coach Sales Associate in New York City — boutique sales role delivering luxury client service and achieving store targets.
Role & Responsibilities
- Deliver exceptional, personalised client service to achieve and exceed individual and store sales targets.
- Build and maintain long-term client relationships through proactive clienteling, follow-ups and tailored recommendations.
- Present and merchandise product assortments to brand standards, ensuring visual displays are immaculate and commercially focused.
- Operate point-of-sale systems, process transactions accurately and manage daily cash handling procedures.
- Support inventory control including receiving, stock replenishment, transfers and cycle counts.
- Act as a brand ambassador: maintain product knowledge, participate in store training and communicate brand initiatives to clients.
- Collaborate with the store team to maintain a high-energy, customer-centric retail environment and contribute to store KPIs.
Qualifications
- High school diploma or equivalent; further education in retail, fashion or hospitality is advantageous.
- Right to work in the United States and availability to work evenings, weekends and peak retail periods.
- Professional presentation with strong interpersonal and verbal communication skills.
- Demonstrable ability to meet sales targets and perform in a KPI-driven environment.
- Attention to detail and adherence to luxury brand standards for service and visual presentation.
Skills
Experience
Typically 1–2 years of retail or customer-facing experience, preferably within luxury or premium fashion; proven track record of meeting or exceeding sales targets is preferred.
Education
High school diploma or equivalent; tertiary qualifications in retail, fashion, or hospitality are a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a collaborative, client-focused retail culture rooted in craftsmanship and contemporary design. The brand emphasizes professional development, inclusive teamwork and a high standard of customer service across its global boutique network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.