- Location
- Miramas Provence-Alpes-Côte d'Azur France
- Address
- MCARTHURGLEN PROVENCE UNIT 102, MAS DE LA PERONNE, 13140 Miramas View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a global modern luxury house known for its leather handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand combines American heritage with contemporary design, operating a worldwide network of boutiques and wholesale partners and placing a premium on craftsmanship, design integrity and customer experience.
Coach seeks a Sales Associate to serve as a front-line brand ambassador at the Miramas outlet location. The role combines luxury retail service, omni-channel selling, and team collaboration to deliver personalized shopping experiences, meet sales targets, and support daily store operations. Responsibilities include building client relationships through expert styling and product knowledge, driving sales through cross-selling and upselling, utilizing mobile POS and clienteling tools, and maintaining high operational standards including cash handling, inventory management, and visual merchandising.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment; encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Knowledge of fashion trends and competitors
- Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS)
- Familiarity with walkie-talkie use and ability to read price/release sheets
- Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally)
- Strong English proficiency
- Luxury retail background (preferred)
- Social media savvy and experience with live-stream shopping or video demos (preferred)
- Clienteling and data acquisition skills (preferred)
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. A combination of education and experience will be considered.
Education
No formal education requirement specified; combination of education and relevant sales experience accepted.
Workplace
This position is based in Miramas, Provence-Alpes-Côte d'Azur, France, within easy reach of Marseille.
Explore jobs in Provence-Alpes-Côte d'Azur or in France.
Benefits
Inclusive and innovative working environment, internal mobility and career progression, 1 paid volunteering day per year with opportunities to volunteer on global projects, learning and development opportunities through Ambassador Programme, regular social events, Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils, attractive employee discount, compelling incentive programme.
Culture
Coach cultivates a collaborative, client-focused retail culture rooted in craftsmanship and contemporary design. The brand emphasizes professional development, inclusive teamwork and a high standard of customer service across its global boutique network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.