Coach Sales Associate
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While this position is no longer receiving submissions as of April 9, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Employment
- Part-Time
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a contemporary American luxury brand renowned for premium leather goods, accessories and lifestyle collections. Part of Tapestry, Inc., the brand combines New York heritage with global retail operations and a strong focus on craftsmanship, elevated service and product innovation.
Coach Sales Associate I in New York — deliver luxury client experiences and drive retail sales for Coach's New York store.
Role & Responsibilities
- Deliver an exceptional, personalized client experience that reflects Coach’s luxury positioning and customer service standards.
- Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross-selling.
- Develop deep product knowledge across leather goods, accessories and seasonal assortments to advise and inspire clients.
- Maintain visual merchandising, store presentation and inventory standards to the brand’s guidelines.
- Operate the point-of-sale system, process transactions, returns and exchanges accurately and securely.
- Support stock management activities including receiving, tagging, replenishment and cycle counts.
- Build and maintain client records and follow up through the brand’s CRM or clienteling practices.
- Collaborate with store leadership and colleagues to execute promotions, events and loss-prevention procedures.
Qualifications
- Demonstrated customer-service orientation with a polished, client-facing manner.
- Availability to work retail hours including weekends, evenings and peak seasonal periods.
- Reliable, punctual and able to work standing shifts; physical ability to handle store tasks.
- Strong verbal communication and interpersonal skills; fluent in the local language of the market.
- Previous retail or luxury sales experience preferred; proven track record of meeting sales targets is an asset.
- Legal right to work in the job location.
Skills
Experience
Entry-level role; 0–2 years of retail or luxury sales experience preferred. Prior clienteling or store sales experience is advantageous but not mandatory.
Education
High school diploma or equivalent; vocational training in retail, fashion or sales is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a service-driven, brand-focused retail culture that prioritizes craftsmanship, client relationships and professional development. Employees are expected to embody the brand’s modern-luxury aesthetic while contributing to a collaborative, high-energy store environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Store Associate», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.