Coach Sales Associate
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house renowned for its leather goods, handbags and accessories, operating globally under the parent company Tapestry, Inc. The brand combines heritage craftsmanship with contemporary design and maintains a retail network and flagship stores in major luxury markets, offering structured development paths for retail talent.
Coach Sales Associate in New York, NY — join Coach as a Sales Associate delivering luxury client service and achieving retail sales targets.
Role & Responsibilities
- Deliver an elevated, personalised client experience that reflects Coach's luxury positioning and drives repeat business.
- Achieve and exceed individual and store sales targets through proactive client outreach, clienteling and effective conversion.
- Maintain exceptional visual merchandising and product presentation standards in accordance with brand guidelines.
- Operate point-of-sale systems, process transactions, manage returns and ensure accurate cash handling and till reconciliation.
- Support stock management activities including inventory counts, replenishment, receiving and loss-prevention procedures.
- Develop thorough product knowledge across leather goods, accessories and seasonal collections to advise clients and close sales.
- Collaborate with store leadership and cross-functional teams to deliver events, private appointments and local marketing initiatives.
Qualifications
- High school diploma or equivalent; tertiary education in fashion or business is a plus.
- Proven experience in luxury or premium retail sales, with a demonstrable record of meeting sales objectives.
- Strong interpersonal skills with a client-focused mindset and excellent verbal communication.
- Reliable availability including weekends and evenings as required by store operations.
- Legal authorization to work in the hiring country.
Skills
Experience
Typically 2+ years of direct experience in luxury or premium retail sales with measurable sales achievements and experience in clienteling and merchandising.
Education
High school diploma or equivalent; coursework or degree in fashion, retail or business preferred but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a collaborative retail environment grounded in craftsmanship, creativity and client service. The workplace emphasizes professional development for sales talent, a customer-centric ethos and alignment with contemporary luxury retail standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Sales Associate», «Luxury Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.