Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house renowned for its leather goods and accessories. Part of the Tapestry group, the brand operates a global retail and wholesale network and emphasizes craftsmanship, product innovation and an accessible-luxury positioning across its boutiques.
Coach seeks a Sales Associate in New York, NY — deliver luxury client service and support boutique sales and operations.
Role & Responsibilities
- Deliver exceptional, personalized client service and cultivate long-term client relationships through proactive clienteling.
- Achieve individual and store sales targets and KPIs through consultative selling and product expertise.
- Operate point-of-sale (POS) systems to process sales, exchanges and returns with accuracy and integrity.
- Maintain brand presentation and visual merchandising standards on the sales floor and window displays.
- Assist with inventory control, stock replenishment and stockroom organization; support receiving and cycle counts.
- Adhere to loss-prevention procedures, cash-handling protocols and store security policies.
- Support store events, promotions and local marketing initiatives; represent the brand professionally at all times.
Qualifications
- Demonstrated aptitude for client-facing retail sales or customer service roles.
- Strong interpersonal and communication skills with a polished, professional appearance.
- Proven ability to meet sales targets and deliver results in a KPI-driven environment.
- Flexible availability, including weekends, evenings and holiday periods.
- Legal authorization to work in the United States.
Skills
Experience
Typically 0–2 years of retail or customer-facing sales experience; prior experience with luxury or premium brands is preferred but not required.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or customer service is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a customer-centric, collaborative retail environment that values craftsmanship and creativity. As part of Tapestry, the brand emphasizes career development, inclusive teams and mobility across a global store network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Boutique Sales Consultant», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.