Coach Sales Associate
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, accessories and ready-to-wear. Operated under the Tapestry, Inc. umbrella, the brand combines contemporary design with artisanal craftsmanship and a strong global retail footprint, offering dynamic career paths across store, corporate and creative functions.
Coach Sales Associate in New York: luxury retail role delivering client service and sales at Coach's flagship boutique.
Role & Responsibilities
- Deliver exceptional, personalised client service to cultivate long-term relationships and maximise lifetime value.
- Achieve and exceed individual and store sales targets through consultative selling and strategic product presentation.
- Execute luxury visual merchandising standards and maintain an elevated, boutique-calibre selling environment.
- Manage point-of-sale operations, cash handling and end-of-day reconciliation with strict adherence to loss-prevention policies.
- Maintain up-to-date product knowledge and communicate brand stories, craftsmanship and heritage to clients.
- Support inventory control activities including stock replenishment, stocktakes and receiving processes.
- Collaborate with store leadership and peers to identify business opportunities, participate in clienteling and follow up on leads.
Qualifications
- Minimum 2 years of retail sales experience, ideally within the premium or luxury sector.
- Proven track record of meeting or exceeding sales targets and a demonstrable clienteling ability.
- Strong verbal communication and interpersonal skills with a polished, professional presence.
- Flexible availability to cover retail hours, weekends and peak seasonal periods.
- High school diploma or equivalent; retail-related certification or tertiary education is a plus.
Skills
Experience
Typically requires at least 2 years of frontline retail experience, with preference given to candidates who have worked in premium or luxury boutiques and who can demonstrate consistent sales performance and client development.
Education
High school diploma or equivalent; tertiary education in retail, fashion or business is advantageous but not mandatory.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a collaborative, design-led culture that values craftsmanship, inclusivity and commercial excellence. Retail teams operate within a fast-paced, client-centric environment where development and internal mobility are encouraged across channels and functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Specialist», «Retail Sales Consultant», «Client Relations Associate», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.