Coach Sales Associate
Coach Sales Associate in New York — client-focused retail role delivering luxury service and driving store sales.
Overview
Coach is an American luxury accessories and lifestyle brand renowned for its leather goods and contemporary approach to craftsmanship. As part of Tapestry, Inc., Coach operates a global retail and wholesale network and positions itself on heritage, quality, and modern luxury—offering employees exposure to international retail standards and brand-driven customer experiences.
Role & Responsibilities
- Deliver an exemplary, personalized luxury retail experience and build long-term client relationships through proactive clienteling.
- Achieve and exceed individual and store sales targets through consultative selling and effective follow-up.
- Maintain visual merchandising and product presentation according to brand guidelines to optimize the client experience and drive conversion.
- Operate point-of-sale systems, process transactions accurately, and handle cash/card reconciliation and returns in line with store policy.
- Support inventory management activities including stock replenishment, cycle counts, and loss-prevention procedures.
- Participate in store events, launches, and client outreach activities; contribute to a collaborative store environment and brand initiatives.
Qualifications
- Excellent interpersonal and communication skills with a client-centric attitude.
- Demonstrable numeracy and accuracy in handling transactions and sales reporting.
- Flexible availability including evenings, weekends and peak retail periods.
- High level of professionalism, grooming and adherence to brand standards.
- Legal right to work in the location of employment.
Skills
Experience
Typically 1+ years of retail sales experience; prior experience in luxury or premium brand retail strongly preferred. Proven track record of meeting sales targets and building repeat client business is an advantage.
Education
High school diploma or equivalent required; further education in retail, fashion, or business is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Coach cultivates a collaborative, design-forward retail environment that values craftsmanship, inclusivity and professional growth. The brand emphasizes customer-centric service, creative merchandising and cross-functional cooperation across global teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.