- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised luxury accessories and lifestyle brand known for its premium leather goods and contemporary design. As part of Tapestry, Inc., Coach combines craftsmanship with modern retail and digital experiences, offering career paths across store operations, merchandising and corporate functions within an international luxury group.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its Kaohsiung retail location. The role demands delivery of elevated, personalized shopping experiences, attainment of personal and store sales goals, and support for daily store operations through a blend of luxury-retail service, omni-channel selling, and collaborative teamwork. The successful candidate will build lasting client relationships, drive sales through cross-selling and upselling, utilize mobile POS and clienteling tools, and maintain the highest standards of visual merchandising and operational excellence.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor under pressure
Qualifications
- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, and ability to read price and release sheets
- Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English proficiency
- Ability to work a flexible schedule including nights, weekends, peak busy seasons, and high-traffic retail days
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. Knowledge of fashion trends, competitor offerings, and social media platforms valued.
Education
No specific educational requirement stated; a combination of relevant education and sales experience will be considered.
Workplace
This position is based in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach fosters a client‑centric, collaborative retail culture that values craftsmanship, design sensibility and commercial discipline. The environment rewards polished service, entrepreneurial initiative and professional development within a global luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.