Coach Sales Associate
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While this position is no longer receiving submissions as of April 8, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognized American luxury house known for modern leather goods and accessories. As part of the Tapestry group, Coach combines heritage craftsmanship with contemporary design and operates a global retail network that places strong emphasis on brand experience, visual merchandising and client service.
Coach Sales Associate in New York — entry-level retail role delivering luxury client service and driving store sales.
Role & Responsibilities
- Deliver exceptional, personalized service to clients to drive sales and build long-term relationships through active clienteling.
- Achieve individual and store sales targets and contribute to team performance metrics.
- Operate the point-of-sale, process transactions accurately and manage cash handling procedures.
- Maintain visual merchandising standards and ensure product presentation aligns with brand guidelines.
- Manage inventory tasks including receiving, replenishment and stock accuracy; assist with loss-prevention protocols.
- Develop deep product knowledge and communicate features, craftsmanship and brand story to clients.
- Participate in in-store events, training sessions and daily operational duties as required.
Qualifications
- Proven aptitude for delivering high-quality customer service in a retail environment; luxury retail experience preferred.
- Strong interpersonal and communication skills with a client-focused mindset.
- Demonstrated ability to meet sales goals and maintain accurate transactional processes.
- Flexible availability including evenings, weekends and holiday periods.
- Legally authorized to work in the hiring country and able to meet physical demands of the role (standing for extended periods, lifting merchandise).
Skills
Experience
Entry-level role; 0–2 years of retail or luxury sales experience preferred. Prior exposure to clienteling, quota-driven environments or branded retail operations is advantageous.
Education
High school diploma or equivalent; post-secondary coursework in retail, sales or hospitality is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a design-led, customer-centric retail culture that values craftsmanship, creativity and collaborative teamwork. Employees are encouraged to develop product expertise and advance through structured training within Tapestry’s family of brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.