Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for its leather goods and modern approach to craftsmanship. The brand is part of Tapestry, Inc., a global house of luxury brands, and operates flagship stores and concessions worldwide. As an employer, Coach emphasizes product quality, client service excellence and opportunities for retail career development within a global fashion group.
Coach seeks a Sales Associate I in New York, NY — deliver elevated client service and drive sales in a luxury retail environment.
Role & Responsibilities
- Deliver exceptional, personalized client service to build long-term relationships and drive repeat business.
- Achieve and exceed individual and store sales targets through proactive selling, clienteling and follow-up.
- Maintain expert product knowledge across collections, materials and craftsmanship to advise clients accurately.
- Operate point-of-sale systems, process transactions accurately and manage returns/exchanges according to policy.
- Support visual merchandising and maintain polished store presentation, window displays and stockroom organization.
- Assist with inventory management, receiving shipments, stock replenishment and loss-prevention procedures.
- Participate in brand and product training, team meetings and store events to support business priorities.
Qualifications
- High school diploma or equivalent required; additional study in retail, fashion or merchandising is a plus.
- Availability to work flexible hours, including evenings, weekends and peak holiday periods.
- Professional presentation and strong interpersonal skills consistent with luxury retail standards.
- Right to work in the country of employment.
- Previous retail sales experience preferred; prior luxury or leather-goods experience strongly advantageous.
Skills
Experience
Entry-level role; 0–2 years of retail sales experience recommended. Prior experience in luxury retail or with leather goods is preferred but not mandatory.
Education
High school diploma or equivalent; vocational training or coursework in retail, sales, or fashion merchandising is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a client-first, collaborative retail culture rooted in craftsmanship and contemporary design. The workplace emphasizes professional development through brand training and a team-oriented environment that values high standards of presentation and service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Store Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.