Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury fashion brand known for its craftsmanship in leather goods and contemporary accessories. The brand operates globally as part of Tapestry, Inc., a multi-brand fashion house; stores emphasize refined product knowledge, elevated client service and a design-led retail experience.
Coach is hiring a Sales Associate in New York: deliver luxury client service, drive sales and maintain visual standards at Coach retail store.
Role & Responsibilities
- Deliver exceptional, personalized service to clients with an emphasis on product storytelling, clienteling and long-term relationship building.
- Achieve individual and store sales targets through consultative selling, product recommendations and proactive outreach.
- Operate the point-of-sale system accurately; process transactions, returns and exchanges while maintaining correct cash-handling procedures.
- Maintain visual merchandising and store presentation standards, including replenishment, folding and display maintenance.
- Support inventory control activities including stock receiving, cycle counts and loss-prevention best practices.
- Contribute to a collaborative store environment by communicating client feedback, competitor activity and product performance to management.
- Participate in training and product education to maintain up-to-date knowledge of collections, materials and brand positioning.
- Act as a brand ambassador at all times, adhering to Coach’s client service protocols and corporate policies.
Qualifications
- Exceptional interpersonal and communication skills with a customer-first attitude.
- Availability to work flexible retail hours, including evenings, weekends and holidays.
- Reliable, punctual and capable of thriving in a fast-paced, target-driven environment.
- Basic numeracy and accurate cash-handling skills.
- Right to work in the United States (if applying for the New York location).
Skills
Experience
Entry-level position; 0–2 years of retail or luxury sales experience preferred. Prior exposure to branded retail, leather goods or fashion accessories is an advantage.
Education
High school diploma or equivalent; vocational training or studies in retail, fashion or hospitality is desirable but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Coach’s stores cultivate a client-centric, design-minded retail experience rooted in craftsmanship and service. The workplace emphasizes professional development, in-store training and a collaborative team atmosphere aligned with luxury retail standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Representative», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.