Coach Sales Associate

Location
Employment Part-Time
Seniority Entry-Level
Posted ✦ Today
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Coach is hiring a Sales Associate in New York, NY. Join the boutique team to deliver premium client service and drive sales for the luxury brand.

Overview

Coach is an American luxury fashion house renowned for its refined leather goods and accessories. The brand operates globally through boutiques and department-store concessions and is part of the Tapestry, Inc. portfolio. As an employer, Coach emphasizes brand craftsmanship, elevated service standards and opportunities for retail career progression within a lifestyle luxury environment.

Role & Responsibilities

  • Deliver exceptional, personalized client service and cultivate long‑term client relationships through proactive clienteling and follow‑up.
  • Achieve and exceed individual and store sales targets by presenting product assortments persuasively and advising clients on styling and product care.
  • Operate point‑of‑sale systems, process transactions accurately and assist with returns, exchanges and after‑sales service.
  • Maintain boutique standards for visual merchandising, stock presentation and housekeeping to reflect brand aesthetics.
  • Support inventory management activities including receiving, replenishment and cycle counts, while adhering to loss‑prevention procedures.
  • Coordinate appointment bookings, prepare merchandise for client viewings and liaise with the store team to optimise the client experience.

Qualifications

  • High school diploma or equivalent; postsecondary study in fashion, retail or business is advantageous.
  • Previous retail experience; luxury or premium brand experience preferred but not mandatory.
  • Outstanding interpersonal and communication skills with a demonstrable client‑service mindset.
  • Flexible availability including evenings, weekends and peak seasonal periods.
  • Right to work in the United States.

Skills

Clienteling and relationship management Visual merchandising and product presentation Point‑of‑sale (POS) operation and cash handling Inventory control and stock management Sales techniques and closing strategies Telephone etiquette and appointment management Loss prevention awareness

Experience

Entry‑level role; candidates with 0–2 years of retail experience are encouraged to apply. Prior experience with luxury or premium brands is a plus and will accelerate onboarding.

Education

High school diploma or equivalent; vocational or tertiary coursework in fashion, retail or business preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

The brand fosters a client‑centric retail culture that blends heritage craftsmanship with contemporary creativity. Team members work in polished boutique settings that prioritise refinement, collaborative service and opportunities for development within the broader Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.