Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand recognized for design-forward leather goods and ready-to-wear. The label operates globally and is part of the Tapestry group, offering a commercial yet design-led approach to premium fashion and retail.
Coach Sales Associate in New York — retail role delivering luxury client service and driving sales for Coach's leather goods and accessories.
Role & Responsibilities
- Deliver exceptional, personalised service to clients through active clienteling and relationship-building to drive repeat business and lifetime value.
- Achieve and exceed individual and store sales targets while contributing to team performance.
- Demonstrate deep product knowledge across leather goods, accessories and seasonal collections to advise clients and close sales.
- Operate the point-of-sale system accurately, process transactions, returns and exchanges, and manage cash handling procedures.
- Maintain visual merchandising standards and store presentation to reflect brand guidelines and seasonal directives.
- Support inventory control, receiving, stock replenishment and loss-prevention procedures.
- Document client interactions and follow-up activities in CRM to build a qualified database.
- Participate in store meetings, trainings and operational tasks to ensure a seamless retail experience.
Qualifications
- High school diploma or equivalent; additional retail or fashion-related training preferred.
- Professional grooming and a client-focused, service-oriented demeanour appropriate for luxury retail.
- Flexible availability including evenings, weekends and public holidays.
- Right to work in the country of employment.
- Ability to stand for extended periods and perform light physical tasks such as merchandising and stock handling.
Skills
Experience
Typically 1+ years of retail sales experience; prior experience in luxury, premium or lifestyle brands and demonstrable clienteling experience are strongly preferred.
Education
High school diploma or equivalent; vocational or retail-related coursework is an asset.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a fast-paced, retail-focused environment where design sensibility meets commercial rigour. The brand values polished client service, continual training and collaborative teamwork across store operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Store Sales Associate», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.