Coach Sales Associate
- Seniority
- Senior
- Posted
- Apr 1, 2026
About Coach
Coach is an internationally recognised American luxury brand specialising in leather goods, handbags and accessories. As part of the Tapestry group, Coach combines contemporary American design with craftsmanship and an emphasis on experiential retail. The brand operates a global retail network and positions itself as an employer that values product knowledge, client service and polished visual presentation.
Coach seeks a Sales Associate in New York, NY — experienced, client‑focused retail professional for luxury leather goods.
Role & Responsibilities
- Deliver high‑touch, personalised client service to cultivate long‑term relationships and drive repeat business.
- Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross‑selling.
- Manage point‑of‑sale transactions accurately, including cash handling, returns and exchanges.
- Maintain impeccable visual merchandising and store standards to reflect brand presentation guidelines.
- Support inventory control processes: receive, tag and replenish merchandise and participate in stock counts.
- Contribute to loss‑prevention practices and maintain awareness of store security procedures.
- Participate in training, product launches and promotional activities; mentor less experienced colleagues when required.
Qualifications
- Proven track record of selling in luxury, premium or fashion retail — demonstrated achievement of sales targets.
- Professional presentation and excellent interpersonal communication skills.
- Numerical accuracy for handling transactions and basic sales reporting.
- Ability to work a flexible schedule, including evenings, weekends and holiday periods.
- Right to work in the country of employment.
Skills
Experience
Typically requires 2+ years of retail sales experience, preferably in a luxury or premium fashion environment, with demonstrable success in client development and meeting sales targets.
Education
High school diploma or equivalent; tertiary qualification in retail, fashion or business is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a client‑centric, service‑driven retail culture with an emphasis on craftsmanship, aesthetic consistency and elevated in‑store experiences. The brand prizes team members who combine commercial acumen with polished presentation and a commitment to mentorship and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Client Advisor», «Retail Sales Specialist», «Luxury Sales Consultant», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.