- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, handbags and ready-to-wear. The brand is part of Tapestry, Inc., a global luxury lifestyle company that also houses other premium labels. As a retail employer, Coach emphasises product craftsmanship, elevated client service and experiential boutique environments.
Coach seeks a Sales Associate to serve as a front-line brand ambassador delivering elevated, personalized shopping experiences in a luxury retail environment. The successful candidate will drive sales through expert styling and product knowledge, manage customer relationships using omni-channel tools, and support daily store operations in a fast-paced outlet setting. This part-time role requires strong interpersonal skills, fashion awareness, and the ability to meet individual and team sales targets while maintaining Coach's service standards.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback and maintain a professional, calm demeanor in a dynamic retail setting
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Proficiency with POS systems, mobile POS applications, and basic computer skills (iPad/laptop)
- Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally)
- Strong English language proficiency
- Physical capability to climb, bend, kneel, and maneuver sales floor and stockroom environments
- Knowledge of current fashion trends and competitor offerings
Skills
Experience
1+ years of sales experience, with luxury retail background strongly preferred. Candidates should demonstrate familiarity with fashion trends, competitive landscape awareness, and comfort with retail technology platforms.
Education
Secondary education or equivalent; relevant retail or fashion certifications are a plus but not required.
Workplace
This position is based in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach boutiques prioritise elevated service, attention to craftsmanship and a collaborative in-store environment. The brand fosters a client-focused culture where visual standards, product knowledge and personalised engagement are central to daily work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.