Coach Sales Associate

Location
Seniority Junior
Posted ✦ Today
Apply ⟼

Coach Sales Associate in New York — retail sales role at Coach in New York City, focused on clienteling and luxury merchandising.

Overview

Coach is an American luxury house known for its heritage in leather goods, accessories and ready-to-wear. As a member of the Tapestry group, the brand combines contemporary design and artisanal craftsmanship across a global retail network, offering career opportunities in retail, merchandising and creative functions.

Role & Responsibilities

  • Deliver exemplary, client-focused service and build long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling and product expertise.
  • Maintain elevated standards of visual merchandising and store presentation to reflect brand positioning.
  • Operate point-of-sale systems, process transactions and handle cash accurately while adhering to loss-prevention procedures.
  • Support inventory management, replenishment and receiving to ensure product availability and presentation integrity.
  • Participate in store events, product launches and brand initiatives to drive footfall and client engagement.
  • Contribute to a collaborative store environment by supporting colleagues and assisting with daily operational tasks.

Qualifications

  • 1–3 years of retail sales experience, preferably within a luxury, premium or fashion brand.
  • Proven track record of meeting or exceeding sales targets and delivering high-quality client service.
  • Flexible schedule with availability for evenings, weekends and peak retail periods.
  • Professional presence, polished communication skills and strong interpersonal aptitude.
  • Legal authorization to work in the hiring country.

Skills

Clienteling and relationship management Consultative selling and upselling techniques Visual merchandising and product presentation Point-of-sale (POS) systems and transaction management Cash handling and basic retail loss-prevention practices Inventory control and stock replenishment Clear verbal communication and active listening

Experience

Typically 1–3 years of hands-on retail experience, with demonstrated success selling luxury or premium merchandise and a history of achieving sales targets.

Education

High school diploma or equivalent required; post-secondary study in fashion, retail, business or a related discipline is desirable but not mandatory.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach cultivates a client-centric, collaborative retail culture that values craftsmanship, design and commercial performance. The brand emphasizes product knowledge, personal development and teamwork within its global store network, offering a professional environment that balances high standards with an accessible, modern aesthetic.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.