- Location
- New Taipei Taipei Taiwan
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a premium American leather-goods and accessories house operating within the Tapestry, Inc. portfolio. The brand is known for its craftsmanship, contemporary design, and elevated retail environments. As an employer, Coach emphasizes client service, product excellence and professional development within a global luxury retail network.
Coach seeks a Sales Associate to serve as a brand ambassador in its New Taipei retail location. This part-time role requires delivering elevated, personalized shopping experiences while meeting sales goals and supporting daily store operations. The successful candidate will blend luxury-retail service with omni-channel selling, leveraging clienteling tools and mobile POS to drive brand loyalty and revenue.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations aligned with customer needs
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers concurrently, and adapt selling techniques to business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain sales floor and stockroom cleanliness, organization, and stock levels; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Strong English language proficiency
- Physical ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
- Knowledge of fashion trends and competitive landscape
- Flexibility to work nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
1+ years of sales experience, preferably in a luxury retail environment. Knowledge of fashion trends, competitor offerings, and luxury service standards is valued. Experience with social media, live-stream shopping, video content creation, and clienteling platforms is preferred.
Education
High school diploma or equivalent; a combination of education and relevant sales experience will be considered.
Workplace
This position is based in New Taipei, Taipei, Taiwan, within easy reach of Taipei.
Explore jobs in Taiwan.
Culture
Coach cultivates a refined retail culture that combines product craftsmanship with attentive client service. Team members work in highly designed store environments where professionalism, sales acumen and a collaborative spirit are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.