Coach Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for modern leather goods and crafted design. The brand is part of Tapestry, Inc., a global house of luxury fashion. Coach operates an international retail network and positions itself as a heritage-driven yet contemporary brand that emphasizes product quality and customer experience.
Coach Sales Associate in New York, NY — retail role delivering luxury client service, achieving sales targets, and upholding brand standards.
Role & Responsibilities
- Deliver exceptional, personalized client service and build long-term client relationships through proactive outreach and clienteling.
- Achieve individual and store sales targets by converting foot traffic and maximizing average transaction value.
- Operate the point-of-sale (POS) system to process sales, exchanges and returns accurately while maintaining cash-handling best practices.
- Execute visual merchandising standards and maintain presentation of sales floor and displays consistent with brand guidelines.
- Manage stock replenishment, receiving and inventory counts; assist with loss-prevention procedures and store security protocols.
- Support store operations including opening/closing duties, order fulfillment, and participation in regular team meetings and trainings.
Qualifications
- Excellent interpersonal and communication skills with a strong service orientation.
- Demonstrated numeracy and experience in cash handling or point-of-sale transactions.
- Flexible availability, including weekends, evenings and peak retail periods.
- Professional appearance and adherence to brand presentation standards.
- Authorization to work in the United States (if based in the U.S.) and ability to perform physical tasks required in retail settings.
Skills
Experience
Entry-level role; 0–2 years of retail or customer-facing sales experience preferred, ideally within premium or luxury retail environments.
Education
High school diploma or equivalent; post-secondary education in retail, fashion, or business is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a customer-centric, design-driven retail environment where craftsmanship and creativity are celebrated. The brand emphasizes professional development, collaborative store teams, and delivering refined service that reflects its luxury positioning within the Tapestry portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Associate», «Store Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.