Coach Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Coach Sales Associate III in New York, NY — experienced luxury retail professional to drive sales and deliver exceptional client service.

Overview

Coach is a global luxury accessories and lifestyle brand known for refined leather goods and contemporary design. Part of the Tapestry group, the brand emphasizes craftsmanship, elevated customer experiences and a modern approach to heritage fashion, offering career opportunities across retail, wholesale and corporate functions.

Role & Responsibilities

  • Deliver exceptional, personalized client service and build long-term client relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling, product knowledge and strategic selling techniques.
  • Execute visual merchandising and store presentation standards to uphold brand image and maximize product sell-through.
  • Manage point-of-sale transactions, returns and cash handling with accuracy and adherence to loss-prevention protocols.
  • Support store operations including inventory control, stock replenishment, receiving and daily floor management.
  • Mentor and support junior sales colleagues; contribute to team training and a collaborative retail environment.

Qualifications

  • Proven track record in luxury retail sales with demonstrable achievement of sales targets.
  • Excellent interpersonal skills with the ability to deliver discreet, high-touch service to affluent clients.
  • Strong organizational skills, attention to detail and a professional presentation consistent with brand standards.
  • Flexibility to work retail hours including evenings, weekends and holidays; reliable attendance required.
  • Legal authorization to work in the United States (if hired for U.S. locations).

Skills

Clienteling Visual merchandising Point-of-sale (POS) systems Inventory management Cash handling Product knowledge (leather goods and accessories) Microsoft Office

Experience

Typically 2–4 years of progressive luxury or premium retail experience, with a history of meeting or exceeding sales targets; experience mentoring or training colleagues is advantageous.

Education

High school diploma or equivalent; post-secondary education in retail, marketing or related fields is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach cultivates a refined yet inclusive retail environment focused on craftsmanship, creativity and client experience. The brand prizes commercial acumen, attention to detail and collaborative teamwork, with a strong emphasis on professional development within the Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.