Coach Sales Associate

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While this position is no longer receiving submissions as of April 5, 2026, we invite you to explore further opportunities at Coach or browse all open roles.

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Location
USA
└New York
└New York
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is a global luxury lifestyle brand renowned for its leather goods and accessories, operating within the Tapestry, Inc. group. The label combines contemporary New‑York sensibility with a heritage of fine craftsmanship and maintains an extensive retail network and flagship stores in major fashion capitals.

Coach Sales Associate in New York — retail role delivering luxury client service for Coach's flagship retail team in New York.

Role & Responsibilities

  • Deliver exceptional, personalised client service to drive sales and maximize average transaction value.
  • Proactively identify and develop client relationships through clienteling and CRM activities.
  • Achieve or exceed individual and store sales targets while supporting team objectives.
  • Maintain in‑store standards for visual merchandising, product presentation and stock replenishment.
  • Operate point‑of‑sale systems, process transactions, returns and exchanges accurately and securely.
  • Support inventory control, receive and process shipments, and assist with loss prevention procedures.
  • Contribute to after‑sales service and follow up to ensure client satisfaction and retention.

Qualifications

  • Proven aptitude for high‑touch customer service and interpersonal communication.
  • Flexible availability, including evenings, weekends and holiday periods.
  • Strong numerical accuracy for cash handling and transaction processing.
  • Professional presentation and familiarity with luxury product etiquette.
  • Legal authorization to work in the United States (where applicable).

Skills

Clienteling Point‑of‑sale (POS) systems Visual merchandising CRM usage and data entry Cash handling and transaction reconciliation

Experience

Previous retail or luxury sales experience is preferred; entry‑level candidates with demonstrable customer service skills will be considered.

Education

High school diploma or equivalent preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Coach cultivates a collaborative, design‑driven workplace that values craftsmanship, creativity and client service. Teams are customer‑centric and performance‑oriented, with an emphasis on professional development within a global retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Store Sales Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.