Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and accessible-luxury ready-to-wear, rooted in New York City design heritage. The brand is part of Tapestry, a global house of lifestyle brands that emphasizes creativity, inclusivity and omnichannel retail innovation.
Coach in Mount Royal, Quebec seeks a part-time Sales Associate (temporary) to deliver elevated luxury retail service and build lasting client relationships.
Role & Responsibilities
- Serve as the front-line ambassador for the Coach brand, delivering elevated, personalized service in accordance with Coach style and service standards.
- Develop and maintain lasting client relationships through styling advice, product expertise and proactive follow-up to drive repeat business.
- Execute sales strategies including cross-selling, upselling and tailored recommendations to meet individual and store KPIs.
- Operate mobile POS and in-store POS to process purchases, returns, exchanges and online order pickups efficiently.
- Use clienteling tools and social selling (including short-form video) to capture customer data and stimulate re-engagement.
- Perform daily operational tasks: cash wrap, inventory receiving and processing, replenishment, visual merchandising and asset protection procedures.
- Maintain an organized, stocked sales floor and stockroom; support inventory cycles and participate in merchandising initiatives.
- Adapt selling techniques to fluctuating store traffic; support teammates across functional areas and participate in brand training and inclusion activities.
- Maintain a calm, professional demeanor, welcome feedback and contribute to a collaborative, trust-based team environment.
Qualifications
- Minimum of 1+ year of sales experience; luxury retail experience preferred.
- Proven ability to meet sales targets and execute personal sales plans.
- Proficiency with POS operation and mobile devices (iPad/laptop); familiarity with Mobile POS and walkie-talkie use.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
- Physical capability to lift regularly at least 25 lbs (occasionally up to 50 lbs), climb, bend and maneuver in a sales-floor/stockroom environment.
Skills
Experience
At least 1 year of retail sales experience; prior luxury retail or fashion sales experience is strongly preferred.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail, merchandising or business is a plus. A combination of education and experience will be considered.
Workplace
This position is based in Mount Royal, Quebec, Canada, within easy reach of Montreal.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401 (K); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach fosters a creative, customer-centric culture grounded in New York design sensibility and modern luxury. As part of Tapestry, the brand emphasizes inclusivity, collaboration and continuous learning, with a focus on diverse talent and omnichannel retail excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Client Advisor», «Retail Sales Representative», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.