Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 18, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods and modern accessories, rooted in New York heritage and creative craftsmanship. The brand is part of Tapestry, Inc., a global house of fashion brands committed to inclusive culture, product innovation, and omnichannel retail excellence.
Coach is hiring a Sales Associate in Monroe, Ohio: part-time retail role focused on luxury clienteling, omni-channel selling, and visual merchandising.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, delivering elevated, personalized service consistent with Coach Guide to Style and Service standards.
- Build and maintain client relationships through styling advice, product expertise, tailored recommendations, and proactive follow‑up to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans; contribute to team KPIs.
- Operate mobile POS and in-store technology to process transactions, capture client data, and support omnichannel fulfilment (returns, exchanges, online pickups).
- Utilize clienteling tools and social selling (including short-form video and live-stream shopping) to acquire data and convert leads.
- Execute daily store operations: inventory receipt and processing, replenishment, visual merchandising, cash wrap, and stockroom management.
- Maintain a high-energy sales floor, manage multiple customers concurrently, and adapt selling techniques to shifting business needs.
- Adhere to loss-prevention and asset-protection procedures and ensure the sales floor and stockroom are clean, organized, and merchandised.
- Participate in brand initiatives, trainings, and inclusion activities; support teammates across functional areas and foster a collaborative environment.
Qualifications
- Minimum 1 year of sales experience; luxury retail background preferred. A combination of education and experience will be considered.
- Proficiency with POS operation and basic computer devices (iPad/laptop); experience using Mobile POS and walkie‑talkie communication.
- Social media savvy with experience in short-form video or live-stream product demonstrations preferred.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift 25 lbs regularly and up to 50 lbs occasionally; comfortable climbing, bending, kneeling and moving product in a fast-paced retail environment.
- Strong English language proficiency.
Skills
Experience
At least 1 year of retail sales experience, preferably in luxury or premium brands; demonstrated success meeting sales targets and using clienteling and omnichannel tools.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Monroe, Ohio, USA — conveniently close to Cincinnati.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes creative, client‑centric service within an inclusive and collaborative workplace, reflecting its New York heritage and contemporary design ethos. As part of Tapestry, the brand prioritizes diversity, continuous learning, and internal development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Consultant», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.