Coach Sales Associate
- Location
- Miramas Provence-Alpes-Côte d'Azur France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23,000–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 1, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate, Miramas, France – Full-time luxury retail role in Provence Outlet blending personalized styling with omni-channel selling.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep the sales floor and stockroom clean, organized, and stocked; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all interactions
Qualifications
- Minimum 1 year of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitor offerings
- Experience with POS operation and basic computer proficiency (iPad, laptop, Mobile POS)
- Ability to use walkie-talkies and read price/release sheets
- Strong English language proficiency
- Ability to work at a fast pace while lifting 25 lb regularly (up to 50 lb occasionally), climbing, bending, kneeling, and maneuvering sales floor and stockroom environments
- Flexibility to work a varied schedule including nights, weekends, peak busy seasons, and high-traffic retail days
- Luxury retail background and social media savvy (preferred)
- Experience with live-stream shopping, video demonstrations, clienteling, and data acquisition (preferred)
Skills
Experience
Minimum 1 year of sales experience in a retail environment; luxury retail background is preferred. Candidates with a combination of related education and practical experience will be considered.
Education
No specific educational qualification is mandated; a combination of education and sales experience will be considered.
Workplace
This position is based in Miramas, Provence-Alpes-Côte d'Azur, France, within easy reach of Marseille.
Compensation
The base compensation for this position ranges from EUR 23,000 to EUR 31,000 per annum.
Benefits
Inclusive and innovative working environment; internal mobility and career progression; 1 paid volunteering day per year with opportunities to engage in global projects; learning and development opportunities through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Brand Ambassador», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.